Troubleshooter: When an Enterprise employee points to a scratch on the roof of Sandy Lamke’s rental car, she’s assured the company won’t charge her for the damage.

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Troubleshooter: Who pays for rental-car scratch?

When an Enterprise car rental employee points to a scratch on the roof of customer’s car, she’s assured the company won’t charge her for the damage. But it does.

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What to do when rental car agency claims "damage"

  Car-share clubs are nothing new, but WhipCar isn’t a car club. Rather, it’s a peer-to-peer carhire scheme that launched in the U.K. four months ago and now has over 600 vehicles at its disposal

Originally posted here: 
Peer-to-Peer Car Sharing Start-Up WhipCar Is Zooming Down ZipCar’s Lane