Beware of foreign-language contracts, and put any complaint in writing, when renting a car abroad through companies such as AutoEurope

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Double trouble on a Europe car rental (Seattle Times)

A Phoenix, Ariz. car-rental company has admitted that it defrauded customers by charging them to repair broken windshields, and then did not replace the glass, according to court documents. The company would later rent the vehicles to new consumers without advising them about the pre-existing chips.

Read more from the original source:
Car Rental Firm Admits Charging Multiple Customers for Broken Windshields (Auto Rental News)