Q: I recently rented a car from Enterprise in Jacksonville, Fla. At first, I was told that there were no cars available to me, but as I waited, another customer returned a car, and I was told I could have that vehicle…

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Record condition of rental car before driving off

QI recently rented a car from Enterprise in Jacksonville, Fla. I was asked if I wanted optional insurance, and I declined.

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Car rental turned out to be a mess

Nancy Westcott’s rental through Enterprise does not go well.

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Rental car company asks customer to pay damages on clunker